Terms & Conditions

GUARANTEE TERM AND CONDITIONS

The guarantee is valid for 24 months. The granted guarantee covers the repair or replacement of turbochargers deemed damaged after they are returned to the guarantor’s site together with a guarantee card and installation manual signed in a legible way by a technician installing the turbocharger. The complaint will be processed on the condition that the turbocharger is not disassembled or cleaned by the user. The guarantor reserves the right to bring the vehicle in which the turbocharger is used in order to control the operation of the turbocharger and the engine. The guarantee repair shall be performed within 14 days from the turbocharger delivery to the TURBO DIESEL LONDON LIMITED. Customer is protected by our warranty even if the fault is of the mechanic or other parts in the vehicle which hasn’t been cleaned/changed. 

Guarantee becomes void when:

  1. If you are not able to provide our warranty sheet.

     2. If your turbocharger service seals are broken, unless you have prior permission from us.

BY CLICKING BUY NOW, THE BUYER ACCEPTS :

-GUARANTEE TERM AND CONDITIONS! 

NOTE! WHEN INSTALLING THE TURBOCHARGER, DO NOT USE SEALANT, SILICONES AND SPREADS BETWEEN THE EXHAUST MANIFOLD AND TURBOCHARGER.

-ReturnsPolicy

Goods can either be returned to store or by post.  

We reserve the right to refuse to exchange or refund items that are not returned within 30 days of delivery.

In order to qualify for our refunds policy, all Items must be in a re-saleable condition i.e. undamaged, in their original and undamaged packaging, unprimed and complete with all tags attached.

We reserve the right to refuse to refund items that are returned that are not in re-saleable condition. Goods returned in an unsatisfactory and not in a re-saleable condition may be returned to you at your expense.

Goods must be returned with your original receipt and be in the condition that they were purchased. 

-Old / Exchange units Policy

The returned turbocharger must be genuine and it cannot be Chinese mark otherwise we will not refund the deposit.

The old turbocharger should be returned within 30 days from the transaction. The unit must be in complete condition and if it comes with the electronic actuator, then its plug must not be broken.

We do not cover shipping costs for the old unit. The buyer will have to cover your old unit shipment costs from your own expenses.

If you want to cancel a transaction please contact with as through e@mail or telephone./ We do not setting up any Direct Debits, all of the transactions are single transactions and the deposits are being refunded after receiving the old turbocharger from the buyer within 14 days.

The Customer is proteced by our warranty even if turbocharger breaks during to mechanics fault or other parts in the vehicle which caused damage to the turbocharger.

By purchasing and fitting this turbocharger you agree to all the above terms and conditions of sale.

You have questions?

tel. 07840 443 138

contact@turbodiesel.cc